9.20.2008
Jup's Bad Day

9.11.2008
Memories are part of Life - It's what makes you stronger
I'm beginning to think i should have my Dashboard on my desktop at all times otherwise i miss appeal blogging opportunities. Like now . . .
I'm doing a 10pm apartment cleaning session after a day of conversations with three of my closest friends. During one of my conversations with Janae I explained to her that i was having several flash backs of a certain someone who has been out of my life for almost a year now. Not negative memories or romantic memories just neutral flickers of his name. So as I'm cleaning tonight i realized why - and really it's not that big of a deal. Simply stated. I used a gift card that i received from his family from my last birthday. I opened a Christmas gift from him today that had been collecting dust for the last year and an half. Last year at this time i started my new self exploration which included leaving him. I still can't explain the dreams that I’ve been having but i hope once i shake the simple things that the dreams will go away.
There is something to be said for remembering someone without a bitter taste - it's nice. It probably helps that i am in a place in my life where i have never been so content, satisfied, and full of peace for the future. It makes the word 'Life' live up to its name!
9.07.2008
Use Your Words
' a.k.a 'beating a dead horse'. There are times where we should stop talking and only listen, stop pointing at the opponents faults and ask 'what can i do or stop doing for that matter?' God gave us all the tools to make peace and understand each other - it came in 26 letters. He gave us the ability to use language - the magic of converting feelings and reasoning into sentences and resulting in meeting in the middle. Of course, because we live in a fallen world we have used this gift to also hurt. But for the sake of today i am not focusing on the pain of hurtful words but of the amazing outcome communication does to a heart. With words we are all able to soften another’s heart, realize we are not alone in circumstances, open our minds to something new, begin to know someone else better, and build upon each others ideas for a better tomorrow. I believe that we have failed to sustain communication in relationships because it takes longer to have a two-way talk session than a quickie and a coffee. We have placed our feet on the New York Minute and can't focus long enough to really listen with our minds. When people start practicing two-way conversations followed by honest actions we will see a change in all relationships.
9.02.2008
Hello my name is Janelle and i am a blog addict
Created by OnePlusYou - Online Dating
I Blog in Three's
9.01.2008
Directions to Live By

My Own Bear

Guest Service

Here is the dilemma.
The following is a conversation i have had 60+ too many times;
Barista - "Hi - can i get a drink started for you?"
Me - "Yes Please, a grande two pump iced white mocha"
Barista - "Would you like whip cream?"
Me - "No, thank you"
Barista - "Your name?"
Me - i look at them then i look down slowly at my name badge then i, again, look at them and say "Janelle"
Barista - "Okay that's going to be three dollars wasted on carbs and sugar"
Okay sorry that last line was just for effect! But you get the picture!
So for a few months i forgave the cashiers for their ignorance of guest service thinking that it was because they are incredibly busy and maybe it's because i don't always go in with my name badge on - sometimes it's only my red and khaki, which really! who the hell wears red and khaki on a normal day . . . they should be shot!
My point is . . . LOOK AT ME WHEN YOU TAKE MY ORDER! AND REMEMBER MY DAMN NAME!!! I have even resulted in the occasional loud sigh of disgruntlement with the slightly slanted head when they ask "Your name?"
Okay moving on!
Today was a rough morning. I was at work at 6:18am and all i could do was hold myself together until Shana came in to open the food court so i could get some coffee to hold me over til store opening. I go about my morning and then 1030am rolls around and i convince my fellow co-worker to answer calls for me because i need food - breakfast food to be exact! There is a Jack in the Box directly next door to the store and mind you i can't remember the last time i ever ate there or even thought about going there but i remembered someone saying they have good breakfast sandwiches so i thought 'What the hell!'.
I walk into their surprisingly clean restaurant to which i have never stepped foot in before and this conversation took place:
Cashier - "Hi - let me know when you are ready to order"
Me - "Thanks" . . ."I will take a sausage egg and cheese sandwhich with a orange juice please"
Cashier - "okay - that will be four dollars of MSG" (sorry couldn't resist)
Cashier - "okay Janelle it will be up in just a minute and we will call your name when it's ready"
Me - Seriously?! I think i stood there briefly with utter amazement trying to figure out how she knew my name.
OH THAT'S RIGHT . . . IT'S CALLED . . . GREAT GUEST SERVICE!!!
In conclusion, just because you use English jargon to call yourself a coffee maker and monopolize the legal-crack we call 'coffee' does not make you capable of great guest service, apparently we left that to the tattooed, spanglish, fast food hole in the wall! I never thought i would say this but 'Kudos' for the everyday common American at our local fast food joint for provided Common-Sense Guest Service!
